The Celebrity Transfers and Concierge Services Bahamas Service Promise to always guarantee a consistent and exceptional experience throughout your relationship with us.
Please find below our The Celebrity Transfers and Concierge Services Bahamas Service Promise.
Celebrity Transfers and Concierge Services Bahamas is committed to delivering an exceptional service experience.
The Lifestyle Management Team will be available ‘around-the-clock’, providing you with instant access to knowledgeable, fully trained staff, who are committed to delivering excellent service to you wherever you are in The Bahamas, 24 hours a day, 365 days a year.
The Lifestyle Management Team will offer service Throughout the Bahamas, with consistent local language and English serviced out of each Island.
Your Lifestyle Manager will provide you with honest, courteous, friendly and professional service.
Your Lifestyle Manager will be trained and experienced.
Your Lifestyle Manager will demonstrate an interest in your life and lifestyle.
Your Lifestyle Manager will value you as a member.
Your Lifestyle Manager will provide request updates as per the timelines agreed upon between you.
Your Lifestyle Manager will complete requests within a suitable timeframe as discussed and agreed upon between you.
Your Lifestyle Manager will be fully trained, experienced and will ask relevant and detailed questions at the point of initial discussion according to the nature of your request.
Your Lifestyle Manager will use the appropriate contact method as preferred by you (email, telephone, or mobile app) and as dictated by request-type (e.g., last minute, urgent, emergency).
Your Lifestyle Manager will provide detailed confirmations and reminders of request booking arrangements upon completion of request, including cancellation policy, booking reference numbers, and booking terms & conditions.
Your Lifestyle Manager will understand your lifestyle wants and needs, and will provide ‘Insider’ objective supplier recommendations, based on your personal preferences and interests – using our network of trustworthy and reliable suppliers.
Your Lifestyle Manager will offer you knowledgeable advice by using a team of expert in-house Specialists.
Your Lifestyle Manager will be a source of diverse information – from suggesting luxury, unique and/or bespoke experiences to providing relevant suitable options should your first option not be available for any reason.
Your Lifestyle Manager will communicate added-value supplier benefits to you, based on what you value.
Your Lifestyle Manager will manage and fulfil your requests with the utmost sensitivity, discretion, and confidentiality, as well as always observing cultural considerations and awareness.
Not sure what memberships is right for you?
Our team will be happy to find a solution that best fits your requirements.
Pricing
We understand that everyone is different, so we have designed our membership around your needs. Whether you use our services for business or leisure, daily tasks, or one-off special occasions, we have a solution for you. We have three simple, membership options…
LIGHT USER
From 20 hours per month @$80.00
$1,600 per month
MEDIUM USER
From 40 hours per month @80.00
$3,200 per month
REGULAR USER
From 60 hours per month $80.00
$4,800 per month
PAYG
$100 p/h
Payment
PAYMENTS
Note: Services requested outside of normal business hours, urgent/same-day requests, weekends, and holidays may not be available and/or may be subject to an additional fee.
We can also offer a fixed price for a job, depending on the nature of the project. Just let us know your requirements and we can accommodate you.
(All prices are inclusive of VAT).
Rates/Policy
The cost of our services is calculated individually in accordance with your request. Payments are received through the following options:
1. By card payment (debit or credit card)
2. By bank transfer